FAQs

  • Do I get Billing Updates?

    Yes, we will provide you access to get your billing at a time that suits you.

  • What is Order Fulfilment?

    Order fulfilment means fulfilling a sales order to the customer's specifications. That is, delivering goods as promised at the time of sale. There are three main steps in this process: receiving, processing and shipping.

  • What is your minimum Sales Volume?

    No Minimum Volume, we help you scale your business from the smallest volumes.

  • Is there a limit to your volume?

    Currently we have over 3000 locations for storage, with an option for additional space as required.

  • Do you offer long term contracts?

    Yes, Long and short terms are available, we tailor the services and agreements to your business needs.

  • How do I know if our brand is ready for order fulfilment?

    If you find that an increase in sales leads to slower dispatch times, an increase in customer complaints, or any other bottlenecks in supply and demand.

  • I am using another fulfilment provider; can I move my account to you?

    Yes, we will design and implimet a bespoke transfer process to ensure the minimum disruption to your business.

  • What products, don’t you handle?

    Currently Alcohol delivered to the cosumer and Pescription drugs are not suited to our solution.

  • How long to get my account and goods up and running?

    Typically Two to Three Weeks will be required from the point of negotiation for a typical integration.

  • What are your set up charges?

    Start up charges are specific to each clients needs, in many cases not required at all.


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